At Carlo's Homemade Sauce, we strive to provide you with a seamless shopping experience, ensuring your products arrive promptly and in perfect condition. Please review our shipping and returns policy outlined below:
SHIPPING
We understand the importance of receiving your Carlo's Homemade Sauce on time and in excellent condition. Therefore, we utilize a robust network of logistics partners to ensure swift and secure delivery of your purchases.
SHIPPING CHARGES
For a limited time, we are delighted to offer FREE SHIPPING for all orders. Whether you're stocking up on your favorite sauce or trying something new, enjoy complimentary shipping on us. Take advantage of this offer while it lasts!
ORDER AND SHIPPING CONFIRMATION
Upon placing your order with Carlo's Homemade Sauce, you will receive a confirmation email to acknowledge your purchase. Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information and a tracking link. Rest assured, you can monitor the progress of your shipment every step of the way.
DELIVERY TIMES
We strive to dispatch your order within 3-5 business days of receiving it. Our shipping days are from Monday to Friday, except on major holidays. While standard delivery typically takes 5-8 business days, actual delivery times may vary based on your location and shipping method.
SIGNATURE SERVICE
For your convenience, we do not require a signature upon delivery. However, if you prefer a signature service, please contact us, and we'll accommodate your request accordingly.
SHIPPING ERRORS OR DAMAGE
In the rare event that your order is incorrect, damaged, or missing items, please notify us immediately within three business days of receiving your shipment. Reach out to us via email at info@carloshomemadesauce.com or call us at [Insert Phone Number], and we'll swiftly address the issue.
RETURNS POLICY
Due to the perishable nature of our homemade sauce and to uphold our commitment to food safety and quality, we regret to inform you that we cannot accept returns or offer refunds for any purchases made. We appreciate your understanding in this matter.
For any inquiries or assistance regarding your order, please don't hesitate to contact us at;
74-02 Metropolitan Avenue, Middle Village, NY, 11379
Email: info@carloshomemadesauce.com
Phone: (718) 894-7915
Thank you for choosing Carlo's Homemade Sauce. We appreciate your support and eagerly anticipate the opportunity to serve you again in the near future!
